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GamerPlug gives you full control over your profile visibility, your data, and who can contact or match with you. Use the controls below to keep your experience safe and your information accurate.

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Profile Visibility

GamerPlug profiles are public. Once you’ve completed onboarding and uploaded a clip, your profile can appear in other players’ discovery decks and is viewable at your profile URL.
There is currently no private or friends-only mode. Treat anything on your profile — clips, gamertag, age, linked in-game names — as publicly visible. If you need to come off the platform, delete your account from Settings in the mobile app.
You control what goes on the profile: remove a clip, change your display name, or drop a game at any time from Edit Profile.

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Blocking and Reporting Users

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Report a Player

If a player is harassing you, running a fake profile, or posting inappropriate content, report them so the GamerPlug team can review the account.
  1. Navigate to the player’s profile or locate them in a chat or match.
  2. Tap the ⋯ (more options) menu.
  3. Select Report User.
  4. Choose a reason: Inappropriate content, Harassment, Fake profile, or Other.
  5. If you choose Other, describe what happened, then tap Submit Report.
Reporting is available in the mobile app. There is currently no user-to-user block — report the account instead, and contact support on WhatsApp if someone is persistently contacting you.
The more detail you include in a report — specific messages, match IDs, or clip timestamps — the faster the team can act on it.
What happens after you report: Reported accounts go into a review queue for the GamerPlug team. You won’t receive direct updates on outcomes, but confirmed violations result in warnings or account removal.

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Verify You’re Human

GamerPlug offers optional World ID verification to keep bots and fake profiles off the platform. Verifying adds a badge to your profile. There are two tiers: Verify from Verify Human in the app. If you started with a Selfie Check, you can upgrade to Orb at any time for the full badge; Orb users have nothing further to do.
Verification is optional. You can use every GamerPlug feature without it.

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Data GamerPlug Collects

GamerPlug collects only what is needed to provide a secure, authenticated matchmaking platform: GamerPlug does not sell, trade, or transfer your personal information to third parties for their own commercial use. Data is only shared with your consent, to comply with legal obligations, or with service providers operating under strict confidentiality agreements. See the full Privacy Policy for details.

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Your Data Rights

You have the following rights over your GamerPlug data:
Request a copy of all personal data GamerPlug holds about you. Contact Support@gamerplug.app to submit a data export request.
Update your username, email, and gaming data at any time from Settings > Account. For corrections that require manual review, contact Support@gamerplug.app.
In the mobile app, go to Settings > Delete Account. This immediately removes your profile from matching, discovery, and search — no one can find you on the platform afterward.To have your underlying records erased rather than deactivated, email Support@gamerplug.app and ask for full erasure.
GamerPlug never holds credentials for Steam, PSN, Xbox, or Nintendo — there is no platform login to revoke. To stop syncing stats for a title, remove that game’s in-game name from your profile and the synced stats come off with it. See Platform Connections for steps.
For any data rights request, email Support@gamerplug.app.

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Age Requirement

GamerPlug is for players 17 and older. Accounts found to belong to users under 17 will be removed.
GamerPlug does not knowingly collect personal information from anyone under 17. If you believe an underage account exists on the platform, report it to Support@gamerplug.app. Review GamerPlug’s full legal policies: Privacy Policy | Terms & Conditions