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Here are answers to the questions GamerPlug players ask most often. If you don’t find what you’re looking for, reach out via WhatsApp, X @The_Gamer_Plug, or TikTok @thegamerplugapp and the team will get back to you.

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Getting Started

GamerPlug is a matchmaking and social platform for finding real gaming teammates. Instead of queuing solo and hoping the lobby cooperates, you swipe through players who share your games — judging them on gameplay clips and verified ranks — across PC, PS5, Xbox, and Nintendo Switch.
Yes — GamerPlug is completely free. Download it on iOS, Android, or use it on the web at gamerplug.app. No subscription, no hidden fees.
App platforms: iOS, Android, and web (gamerplug.app).Gaming platforms: PC, PS5, Xbox, and Nintendo Switch. Select every platform you play on in your profile. For Apex Legends, Fortnite, and League of Legends, add your in-game name and GamerPlug syncs your ranks and stats automatically.
Download GamerPlug from the App Store, Google Play, or use it directly at gamerplug.app.

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Matching & Profiles

GamerPlug builds you a swipe deck of players who share your games, filtered by the criteria you set — games, age range, and optionally verified players only. Every profile leads with gameplay clips plus API-synced ranks for Apex Legends, Fortnite, and League of Legends, so you judge each player on how they actually play rather than a self-reported rank. You decide who to send a request to.
Gameplay clips show how you actually play, not just your self-reported rank. They are a core part of clip-based matchmaking and help GamerPlug keep the platform free of bots and catfishing. A clip is the clearest signal of your real playstyle, communication habits, and in-game decision-making.
Yes — update your game list and platform list at any time in Settings > Games and Settings > Platforms. Changes take effect immediately and update which matching pools you appear in.
Most players start receiving match suggestions within minutes of completing their profile. The more fields you fill in — games, roles, schedule, in-game names for synced stats — the faster and more accurate the results.

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Tournaments

Tap the Tournaments tab in the app. Use the filters to narrow by game, platform, entry type (free or paid), and prize type. Tap any tournament card to see full details, rules, and registration.
Yes — tap Create Event in the Tournaments tab to set up your own bracket. You choose the game, format, entry requirements, and prize structure. Brackets, check-in, and results are all tracked end to end within the app.
Some tournaments offer real cash prizes of $100 or more; others are free entry with in-game or cosmetic prizes. Check the individual tournament page for prize details before registering.

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Affiliate & Referral Program

Yes — GamerPlug runs an affiliate program open to content creators, streamers, and community leaders who want to promote the platform. Affiliates help grow the GamerPlug community and can monetize their influence in the process.To apply, visit the Affiliate Program page and fill out the application form. The team reviews every submission and will follow up with next steps.
The program is designed for gaming influencers, streamers, and content creators with an engaged audience. If you create gaming content and want to partner with GamerPlug, you are encouraged to apply regardless of your follower count.
Reach out via WhatsApp or email Support@gamerplug.app with questions about the affiliate program. You can also apply directly at gamerplug.app/en/affiliates.

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Technical & Support

Message the GamerPlug team on WhatsApp at +30 6988617790 with a description of the bug, the device and OS you’re using, and any steps to reproduce it. The team investigates all reported issues promptly.
Send your feature suggestion via WhatsApp or post it on X to @The_Gamer_Plug. The team actively reads community feedback and incorporates it into the roadmap.
Check that the in-game name on your profile matches your name in that game exactly, including capitalization and any tagline. Apex Legends and Fortnite refresh every 5 minutes, so allow a few minutes after a match before the numbers move. If the name is correct and stats still don’t appear, contact support.
Reach the team through either of these channels:For the fastest response, use WhatsApp.